Use:
Allows to check that some field is not empty in case some other field has/hasn't some specific value
For example: A field "Currency" should not be empty if a field "Amount" is not empty.
Settings:
| Field | Description |
|---|---|
| Select the Custom Field to be validated for empty value | Select issue fields from the list which should not be empty |
| Set up condition | Type in issue field name and the condition. You can use '=', '!=', '~' operators |
| Set up message | Type in message to appear if condition is true but the custom field is empty |
You can set validator based on SLA field if you have HelpDesk for JIRA add-on. Below you can see the example:
Condition should be in the format: Name of SLA field=SLA level name from SLA Custom Field configuration.