What is CRM for JIRA?

CRM for JIRA is a plugin developed by Teamlead for Atlassian JIRA. This plugin allows users to register contacts and companies within JIRA and pick them up in JIRA issues. It also allows to manage list of products, services and equipment. This plugin is commercial, it is supported and has huge plans for development.

Where can you use CRM for JIRA?

• If you use JIRA for ServiceDesk you can use this plugin to get issue statistics in the context of customer's companies and to manage list of used equipment and software.
• If you Use JIRA for project or sale management you can immediately get information on current or past sales and projects with specific customer. You can also use it to keep information about sold services and products.

Roadmap

Today we have implemented basic features in plugin such as: Companies Directory, Contacts Directory, etc. This will allow us to focus our work on a more intelligent features in the near future, such as:

• English language support - 

  Status
  colour Green title Done

• Products & Services Dictionary - 

  Status
  colour Green title Done

• Custom Dictionaries - 

  Status
  colour Green title Done

• Security Level by Company - 

  Status
  colour YellowGreen title In Progressdone

• Dictionaries data export/import - 

  Status
  colour Yellow title in progress

• Collecting customer loyalty metrics - Net Promoter Score (NPS) - 

  Status
  colour Yellow title in progress

• Service-Level Agreements (SLA)
• Sales pipeline
• Personal account for ServiceDesk clients
• JQL-search by dictionaries values

Features

<div align="center">
<a class="aui-button" href="http://www.teamlead.ru/pages/viewpage.action?pageId=128516420">Try</a><a class="aui-button aui-button" href="http://www.teamlead.ru/display/CRMEN/4.+Licensing+And+Pricing">Buy</a>
</div>