Customers create and track issues on the customer portal. With Confluence integration customers can doing self-service requests by searching for help articles. | |
Besides you can change the look of the portal by inserting a page from the Confluence |
Customer Portal Page
You can display any page of the Confluence instance on the main HelpDesk Customer Portal
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Link Confluence Page
- Go to Help Desk settings > Confluence Integration
- Choose Link to a Confluence space.
- Choose Page
The Confluence page on the main HelpDesk Customer Portal looks like this:
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