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Search of Confluence Pages

Customers create and track issues on the customer portal.  With Confluence integration customers can doing self-service requests by searching for help articles.

Customer Portal Page

Besides you can change the look of the portal by inserting a page from the Confluence

Customer Portal Page

You can display any page of the Confluence instance on the main HelpDesk Customer Portal 

Info
titleBefore you begin

Notice that:

Link Confluence Page

  1. Go to Help Desk settings > Confluence Integration 
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  2. Choose Link to a Confluence space.
  3. Choose Page 

The Confluence page on the main HelpDesk Customer Portal looks like this:

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