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What is CRM for JIRA?
CRM for JIRA is a plugin developed by Teamlead for Atlassian JIRA.
This plugin allows users to register contacts and companies within JIRA and pick them up in JIRA issues. It also allows to manage list of products, services and equipment. Also you can manage customers SLA's.money. This plugin is commercial, it is supported and has huge plans for development.
Where can you use CRM for JIRA?
- If you use JIRA for ServiceDesk you can use this plugin to get issue statistics in the context of customer's companies and to manage list of used equipment and software. Also you can manage customers SLA's.
- If you Use JIRA for project or sale management you can immediately get information on current or past sales and projects with specific customer. You can also use it to keep information about sold services and products.
Roadmap 2014
Today we have implemented basic features in plugin such as: Companies Directory, Contacts Directory, etc. This will allow us to focus our work on a more intelligent features in the near future, such as:
English language supportStatus colour Green title Done
Products & Services DictionaryStatus colour Green title Done
Custom DictionariesStatus colour Green title Done
Security Level by CompanyStatus colour Green title done
Dictionaries data export/importStatus colour Green title DONE
Service-Level Agreements (SLA)Status colour Green title DONE
Collecting customer loyalty metrics - Net Promoter Score (NPS)Status colour Yellow title in progress
Client Portal for ServiceDesk usersStatus colour Green title DONE
Sales pipelineStatus colour Green title DONE
JQL-search by dictionaries valuesStatus colour Yellow title in progress
Features
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Features
- Managing Companies
- Managing Contacts
- Custom Dictionaries (Directories)
- Managing Products & Services
- Track Money
Video Tour
Screenshots Tour
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Video Tour
Screenshots Tour
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<a class="aui-button aui-button-primary" href="https://marketplace.atlassian.com/plugins/ru.teamlead.jira.plugins.teamlead-crm-plugin-for-jira"> Try & Buy </a> |