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Table of Contents

New Features

A new look

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Quick search by attributes

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JQL for SLA

Now we can search issues by SLA's, for example: "Reaction Time" < > remainingTime("50%")"

Fixed Bugs

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Dynamic Custom Dictionaries menu

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Improved API

CRM API is much more faster now. And now you can use new calls: addcontact, editcontact, deletecontact, unsetcontact, editcompany, deletecompany. For more information see the guide.

Find issues with no company

Now you should use next JQL syntax to find issues with no company: "Company ~ "Not defined" or "Company !~ "Not defined".

Fixed Bugs

  1. Conflict with JJupin scripts was fixed.

  2. Conflict with JIRA Service Desk was fixed. It was bug with Atlassian restfultable. You should update JIRA to version 6.3.1 (and upper) - Atlassian already fixed the bug
  3. Some of our users very often load the CRM Companies tab and rarely leave the page. It seems that when company cards are opened or saved the JIRA session is not refreshed. This issue is only noticeable when the SAVE button is hit on the company card and not action is taken (i.e. it does not close).

  4. Some minor bugfixes.