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SLA was moved to HelpDesk for JIRA. You will get this add-on for free (first year support and renewals), if you already have paid CRM for JIRA before release this version. Just let us know, and we will give you the free license. With the HelpDesk for JIRA you could track SLA like in CRM for JIRA.
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- New JQL-operator: issuesByField. It helps you find issues related with current issues by custom field AND custom JQL. Look the guide for more information HelpDesk JQL operators for SLA Field.
Fixed Bugs
- Minor bugs were fixed.
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