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- SLA was moved to HelpDesk for JIRA. You will get this add-on for free, if you already have paid CRM for JIRA before release this version. Just let us know, and we will give you the free license. With the HelpDesk for JIRA you could track SLA like in CRM for JIRA.
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As you already know, the SLA field, post-functions etc are moved to HelpDesk. You have to do some actions to keep your SLA settings from CRM. First of all. Some setting are moved automatically:
Second. Some settings you have to define manually:
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- rfr
Fixed Bugs
- First bug
Issues
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