Note that you may be restricted to use some functionality due to permissions settings (Administrator's Guide).

However, there are several cast-iron rules:

  • Only licensed users with access to Jira can receive reminders (check takes place during the dispatch attempt).
  • Any licensed Jira user can create personal reminders for themselves.
  • The reminder creator can manage and delete the reminder.
  • The reminder assignee (personal or as a part of a group) can browse the reminder and its parameters.

Reminders section location

Check the reminders panel in an issue. Here you can browse and manage issue-related reminders and create new ones.

There are three types of reminder creation:

  • quick (Tomorrow, In a week);
  • 'from scratch' - for more complex settings;
  • child issues' rems - for reminders bulk creation on the child issues (available for an issue that has at least one child issue).

In case you cannot see the panel, look for it in the issue options.


Quick reminders

There are two predefined options available to create quick reminders for yourself only and without messages:

  • Tomorrow – option means +1 day to the current date and time;
  • In a week – option means +7 days to the current date and time.

A Reminder From Scratch

You can create a reminder "from scratch" by clicking the Reminder button. This option allows you to make reminders for other users and to make periodical reminders.

Reminder parameters

To

The list of users the reminder should be sent to. If you are granted the right to create group reminders (check the Admin Guide) you'll be able to select not only users but also user groups in this field.

Repeat

Periodicity of the reminder being sent. The following options are available: Don't repeat, DailyWeeklyMonthly, Yearly (from the first sending time).

When / Starts on

Date and time for the reminder to be sent (or the first sending time for the recurrent reminders).

For the periodical reminders, you can additionally specify the formula and the end date.

Message

Optional text to be included in the email.

The upcoming issue reminders will be visible in the same section. They are also can be found in the special My Reminders (section) section.

Сhild issues' rems

You can bulk create reminders for an issue that has at least one child issue by clicking the Child issues' rems button. This option allows you to create several reminders for different child issues at once.

Use case: you are a Project manager dealing with a tough amount of the various issues that should be monitored, so you need a tool that allows you to create reminders for several (or even all) current tasks on the project. Child issues' rems helps to achieve the goal (smile) Create bulk reminders for yourself, assignees, or any other users and groups from your team at once to avoid creating the same going to a particular issue every time.

Child issues' rems parameters

Please note Child issues' rems window needs some time to load all the detailes, usually it takes up to 5 sec depending on number of child issues.  

Issues

The list of child issues that are available for reminders to be created.

Issue key and Summary search is supported.

To

The list of users the reminder should be sent to. If you are granted the right to create group reminders (check the Admin Guide) you'll be able to select not only users but also user groups in this field.

For your conveniece Assignee and Reporter (of child issues) roles are predifined to be chosen.

Message

Optional text to be included in the email.

The upcoming issue reminders will be visible in the same section in a relevant child issue. They are also can be found in the special My Reminders (section) section.

When 

Date and time for the reminder to be sent (or the first sending time for the recurrent reminders).

For the periodical reminders, you can additionally specify the formula and the end date.

Repeat

Periodicity of the reminder being sent. The following options are available: DailyWeeklyMonthly, Yearly (from the first sending time).

Tab

On the main tab you can browse for what child issues rems are being created, who are recipients, date and time for a reminder to be sent, the icon of recurrence for repeated rems. Edit and remove actions could be applied as well.

Changes made on the Child issues' rems window will be saved and applied only after clicking on Submit button.