Configuration
User must have at least administrator permission and maximum system administrator to access the plugin configuration.
To define feedback forms you have to go Administration Menu/Plugins/Feedback:
...and add your own forms.
You can define special attributes for each form:
Form Attributes
Field name | Description |
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* Name of the form | Filled arbitrarily. |
* Project | In this project issues will be created. |
* Issue type | Issues with this type will be created in a project referred in Project field. |
* User to create users | New users will be created in JIRA on behalf of this user. |
* User for search | JIRA will search issues (the fields that will be search indicated below) on behalf of this user . |
* Jira URL | The form will refer to JIRA according to this URL form |
Groups | Created user will be automatically added to this group. |
Captcha | When checked the user will have to fill in additional captcha field to create new issue. |
Issue reporter by default | Select a JIRA-User to be reporter of issues created by Feedback. This user will replace reporter in every issue. |
Source field | Select a custom field of Select List (single choice) type to store source where issue was created (Helpdesk, JIRA or Feedback form) |
Source URL field | Select a custom field of URL field type to place here URL from where issue was created (works only with issues created via Feedback form) |
Administrator email | A user of Feedback can contact the specified address, if some form works incorrect. |
The output matches | The form will display a list of matches on the current screen. |
Fields for search | Summary, Description, Comment, Environment. |
Field type for component |
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Field type for affect version |
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Due date enabled | Due date entered via Feedback form automatically fills in Due Date Issue field. |
Allow file upload | Possibility to attach a file to the issue (Possibility to add multiple files will be added in the next verisons). |
Send a notification after user creation | Does not appear on the form screen. Notification will be sent with the authorization data to a new user. |
Access level after creating issue | Does not appear on the form screen. Enter the required level, if your JIRA has issue security levels. |
Field name on the form | A name of the custom field displayed on the screen. |
Field type |
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Custom fields | Select custom field that will be displayed and filled in issue created via Feedback form. |
Message about the successful registration of the issue | You can use %ISSUE_LINK% variable in your text about successful issue registration. |
Form code | Generated form code for inserting. |
Sticker | Generated form code in the form of a sticker for inserting (includes HTML and CSS). |
Issues history code snippet | Generated form code for inserting. |
* required fields.
Form codes:
If you had forms before URL Source field appeared in Feedback 1.6.5 and you want to add this field to issues don't forget to add
<input type='hidden' name='feedback-from-url' id='feedback-from-url' value=''/>
into HTML code (Form code section) right after line
<input type='hidden' name='form-index' id='form-index' value='1'/>
For all newly created forms this line is added automatically.
Sticker Settings:
Название поля | Описание |
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Vertical Shift | Set vertical shift of the sticker in percentage, from the upper edge of the page (0 - sticker upper of the page, 50 - sticker on the middle of page, 100 - sticker at the bottom of the page).
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Horizontal Shift | Set horizontal shift of the sticker in percentage, from the left edge of the page (0 - sticker on the left edge of the page, 50 - sticker on the middle of page, 100 - on the left right of the page). |
Rotate | Rotate sticker, degrees. |
Examples | Vertical shift - 0%, horizontal shift - 50%, rotate - 0 degrees: sticker will be at the upper of the page in the middle. Vertical shift - 50 %, horizontal shift - 0 %, rotate - 270 degrees : sticker will be in the left part of the page in the middle. Vertical shift - 100 %, horizontal shift - 50 %, rotate - 180 degrees : sticker will be at the bottom of the page in the middle. |