User must have at least administrator permission and maximum system administrator to access the plugin configuration.

To define feedback forms you have to go Administration Menu/Plugins/Feedback:

...and add your own forms.

You can define special attributes for each form:

Form Attributes

Field name

Description

* Name of the form

Filled arbitrarily.

* Project

In this project issues  will be created.

* Issue type

Issues with this type will be created in a project referred in Project field.

* User to create users

New users will be created in JIRA on behalf of this user.
(warning) Please note, this user must have create users permission.

* User for search

JIRA will search issues (the fields that will be search indicated below) on behalf of this user .

* Jira URL

The form will refer to JIRA according to this URL form

Groups

Created user will be automatically added to this group.

CaptchaWhen checked the user will have to fill in additional captcha field to create new issue.
Issue reporter by defaultSelect a JIRA-User to be reporter of issues created by Feedback. This user will replace reporter in every issue.
Source fieldSelect a custom field of Select List (single choice) type to store source where issue was created (Helpdesk, JIRA or Feedback form)
Source URL fieldSelect a custom field of URL field type to place here URL from where issue was created (works only with issues created via Feedback form)

Administrator email

A user of Feedback can contact the specified address, if some form works incorrect.

The output matches

The form will display a list of matches on the current screen.

Fields for search

Summary, Description, Comment, Environment.

Field type for component

  • none;
  • select;
  • checkbox;

    Issue will be created with the selected field type to select components. The values are loaded into the form at the time of generation form code. If you create new components after the form publication, you must update the form to upload new values.

Field type for affect version

  • none;
  • select;
  • checkbox;

    Issue will be created with the selected field type to select versions. The values are loaded into the form at the time of the form code generation. If you create a new version after the form publication, you must update the form to upload new values.
Due date enabledDue date entered via Feedback form automatically fills in Due Date Issue field.

Allow file upload

Possibility to attach a file to the issue (Possibility to add multiple files will be added in the next verisons).

Send a notification after user creation

Does not appear on the form screen. Notification will be sent with the authorization data to a new user.

Access level after creating issue

Does not appear on the form screen. Enter the required level, if your JIRA has issue security levels.

Field name on the form

A name of the custom field displayed on the screen.

Field type

  • string
  • simple selectlist
  • multi-check
  • cascading-select
  • number

Custom fields

Select custom field that will be displayed and filled in issue created via Feedback form.

Message about the successful registration of the issue

You can use %ISSUE_LINK% variable in your text about successful issue registration.

Form code

Generated form code for inserting.

StickerGenerated form code in the form of a sticker for inserting (includes HTML and CSS).
Issues history code snippetGenerated form code for inserting.

* required fields.

Form codes:

If you had forms before URL Source field appeared in Feedback 1.6.5 and you want to add this field to issues don't forget to add 

<input type='hidden' name='feedback-from-url' id='feedback-from-url' value=''/>

into HTML code (Form code section) right after line

<input type='hidden' name='form-index' id='form-index' value='1'/>

For all newly created forms this line is added automatically.

Sticker Settings:

Название поля

Описание

Vertical Shift

Set vertical shift of the sticker in percentage, from the upper edge of the page (0 - sticker upper of the page, 50 - sticker on the middle of page, 100 - sticker at the bottom of the page).

 

Horizontal Shift

Set horizontal shift of the sticker in percentage, from the left edge of the page (0 - sticker on the left edge of the page, 50 - sticker on the middle of page, 100 - on the left right of the page).

RotateRotate sticker, degrees.
Examples

Vertical shift - 0%, horizontal shift - 50%, rotate - 0 degrees: sticker will be at the upper of the page in the middle.

Vertical shift - 50 %, horizontal shift - 0 %, rotate - 270 degrees : sticker will be in the left part of the page in the middle.

Vertical shift - 100 %, horizontal shift - 50 %, rotate - 180 degrees : sticker will be at the bottom of the page in the middle.