Release Notes

Improvements

• The "create a problem from comments" feature was excludes. This feature is now available in the Help Desk for Jira app.

Fixed Bugs

• Сorrect operation of the export
• Bug with products

• Minor bugfixes

New features

• New custom field added: CRM User Issues
• ability to hide the [cid:] attachments references in comments when replying using the mail client

Improvements

• The CRM Property custom field appearance is now read-only
• Saving the mandatory field filled with space(s) only is now restricted
• If the CRM contacts to Jira users sync is enabled, a CRM contact to be auto-deleted when the Jira user is deleted
• Date field filter for the Transactions attribute is now more convenient
• While deleting an entry from CRM Custom Directory the related entries are shown

Fixed Bugs

• The notification sending on a transaction status change is fixed
• The CRM Directory custom field values search is fixed
• The issue type field displaying within JQL CRM attribute is fixed
• The issue key link activeness is fixed
• The transaction search is fixed

New Feature

• New post-function that allows copying Jira custom field value to a CRM directory (Companies/Contacts)

Fixed Bugs

• The creation of a new company from the CRM Company field (in case of displaying an extra company attribute in the title) is fixed.
• Contact to Company auto-linking for the new entries created from the CRM Contact custom field is fixed.
• The Copy custom field value to CRM post-function attributes correspondence check is improved.
• Minor bugfixes.

Improvements

• The Custom Field - CRM Custom Company field is now clickable (the linked custom company entry can be viewed within an issue)
• The CRM User Issues was renamed to CRM Related list of issues by JQL and now supports more custom queries – CURRENT_ISSUE_COMPANY, CURRENT_ISSUE_KEY
• Sorting and filtering in the CRM attribute of "Products" type was fixed and improved
• No more confirmation pop-ups while switching from the CRM directory where a filter has been used.
• Custom field - CRM Company field now supports different contexts.
• The feedback icon in the CRM administration section was replaced with a more suitable.
• The link to the app documentation in the CRM administration section was updated.

Fixed Bugs

• Company to contact auto-linking was fixed for the following case: a new contact has been created in a CRM contact field relevant to the CRM company field during issue creation.
• Migration of the values to the CRM Multiple Custom Directory type fields was fixed: all values are now being copied, not the only one.
• Transactions filtering by plan/fact field was fixed.
• CRM Company field operator "=" searches for companies where the value of the specified field exactly matches the specified value.
• Service Desk Organizations to CRM Companies export functionality was fixed.
• CRM permissions entries saving was fixed.
• Bug with CRM entry creation by each Save button pushing was fixed.
• Duplicates restriction functionality was fixed for a CRM attribute been selected as a title.
• Adding new values in the CRM Multiple Custom Directory custom field was fixed.
• Minor bug fixes & UI fixes.

Known Issues Revealed

Problem: Cannot find the uppercase non-Latin letters

Data Center compatible.